Terms & Conditions
Our objective is to provide quality first aid training in a relaxed and safe environment. We encourage our learners to participate in our classes and we respect all learners equally irrespective of gender, race, sexual preference, political affiliation, marital status, disability or religious belief.
Student Expectations
It is expected of all students to respect others around them, not to falsify any work or information, to conducting yourself in an appropriate manner and not cause injury or offence to others. Students are responsible for their own learning, online pre-courses, course enrolment, obtaining and providing USI (Unique Student Identifier) number and theory assessments. Students must be physically able to get down to the ground to complete certain practical tasks, such as performing CPR on a manikin on the floor and to perform a recovery position on another student or manikin.
If these tasks are unable to be completed successfully then the student will be deemed as incompetent and no certificate will be issued. It is the student’s responsibility to attend the course on time. If a student arrives after their course start time they may be refused entry into the course. This is to make sure our courses run on time and is fair for other students. No refunds will be given under these circumstances but can reschedule into another course.
Registered Training Organisation Information
North-West First Aid conducts training on behalf of Allens Training PTY LTD #90909. Student agreement and written handbook can be located Here. Students will receive a nationally recognised certificate the same day via email if deemed competent.
Safety
North-West First Aid is committed to providing students a safe training and assessment environment to participate in. If students have any injuries or illness that may affect their training they must notify the trainer prior to course commencement. North-West First Aid is a Non-Smoking environment and smoking is not permitted inside the premises at any time. No consumption of alcohol within training and assessment facility is allowed. North-West First Aid has the right to refuse and or ask students to leave if they are verbally aggressive, physically aggressive, using inappropriate language , making others feel uncomfortable or intoxicated/ under the influence of drugs. If asked to leave under these circumstances students will forfeit any course fees paid and will be deemed incompetent.
Privacy
The use of safety cameras at our training facility are used for safety reasons. No sound is recorded and video is erased after several months. No video footage is shown or shared to third parties at any times unless required by law such as law enforcement agencies. By enrolling you understand and agree that your first aid class may be recorded digitally.
Fees and Refunds
Payment must be made in full prior to training day to secure your spot. We only accept payment through our online payment gateway STRIPE . Fees for our courses are available on our web page www.northwestfirstaid.net .Invoices can be issued to businesses and must be paid no later than 7 days after training has been completed.
North-West First Aid does not normally give refunds, although under extreme circumstances they may be given. If North-West First Aid needs to cancel a class, students will be notified as soon as possible. Students will have the option of rescheduling into another course or receive a full refund.
If a student won't be able to attend their course due to various reasons, North-West First Aid needs to be given 48 hrs notice. We do not normally issue refunds and courses will be rescheduled for another date instead, however if it has been decided a refund will be issued to a student a $5 admin fee will be charged.
No refunds will be given for simply not attending a course ("no shows").Students will be offered to reschedule their course for another date instead .
It is the participants responsibility to make sure they choose their correct course at time of booking. North-West First Aid is not responsible for participants completing a wrong course.
For workplace first aid training our minimum required amount of participants to conduct training is 4. If less than 4 participants attend on the scheduled training day a minimum charge of 4 participants will apply.
Unique Student Identifier (USI)
It is a government requirement for all students who enroll into a nationally accredited course to provide photographic evidence to prove their identity (i.e. Drivers License, proof of age card, Passport) and also provide their USI (unique Student Identifier). Certificates can’t be issued without a valid USI number. You can read more information on USI here www.usi.gov.au
Student Waiver
Some of our practical assessments require a level of physical ability, and students will need to demonstrate some practical assessments on the floor of the training room, interact with trainers and other students, will use various types of first aid equipment and perform scenarios.
By booking , enrolling and participating in any first aid courses conducted by North-West First Aid, all students acknowledge and accept that by attending our classes and participating in assessments there is a level of risk of injury, illness, damage, loss, accident or expense .
All students voluntarily accept the potential risk involved once enrolment has be completed, except where provided or required by law and such cannot be excluded. Students who enroll agree that it is a term of enrolment into North-West First Aid courses, that is absolved from all liability however arising from any injury or damage however caused arising out of participation in North-West First Aid courses. All students acknowledge that North-West First Aid will not be liable for any direct or indirect injury, illness, damage, loss, accident, expense, or any other claim caused as a result of the negligence of North-West First Aid.
Student Expectations
It is expected of all students to respect others around them, not to falsify any work or information, to conducting yourself in an appropriate manner and not cause injury or offence to others. Students are responsible for their own learning, online pre-courses, course enrolment, obtaining and providing USI (Unique Student Identifier) number and theory assessments. Students must be physically able to get down to the ground to complete certain practical tasks, such as performing CPR on a manikin on the floor and to perform a recovery position on another student or manikin.
If these tasks are unable to be completed successfully then the student will be deemed as incompetent and no certificate will be issued. It is the student’s responsibility to attend the course on time. If a student arrives after their course start time they may be refused entry into the course. This is to make sure our courses run on time and is fair for other students. No refunds will be given under these circumstances but can reschedule into another course.
Registered Training Organisation Information
North-West First Aid conducts training on behalf of Allens Training PTY LTD #90909. Student agreement and written handbook can be located Here. Students will receive a nationally recognised certificate the same day via email if deemed competent.
Safety
North-West First Aid is committed to providing students a safe training and assessment environment to participate in. If students have any injuries or illness that may affect their training they must notify the trainer prior to course commencement. North-West First Aid is a Non-Smoking environment and smoking is not permitted inside the premises at any time. No consumption of alcohol within training and assessment facility is allowed. North-West First Aid has the right to refuse and or ask students to leave if they are verbally aggressive, physically aggressive, using inappropriate language , making others feel uncomfortable or intoxicated/ under the influence of drugs. If asked to leave under these circumstances students will forfeit any course fees paid and will be deemed incompetent.
Privacy
The use of safety cameras at our training facility are used for safety reasons. No sound is recorded and video is erased after several months. No video footage is shown or shared to third parties at any times unless required by law such as law enforcement agencies. By enrolling you understand and agree that your first aid class may be recorded digitally.
Fees and Refunds
Payment must be made in full prior to training day to secure your spot. We only accept payment through our online payment gateway STRIPE . Fees for our courses are available on our web page www.northwestfirstaid.net .Invoices can be issued to businesses and must be paid no later than 7 days after training has been completed.
North-West First Aid does not normally give refunds, although under extreme circumstances they may be given. If North-West First Aid needs to cancel a class, students will be notified as soon as possible. Students will have the option of rescheduling into another course or receive a full refund.
If a student won't be able to attend their course due to various reasons, North-West First Aid needs to be given 48 hrs notice. We do not normally issue refunds and courses will be rescheduled for another date instead, however if it has been decided a refund will be issued to a student a $5 admin fee will be charged.
No refunds will be given for simply not attending a course ("no shows").Students will be offered to reschedule their course for another date instead .
It is the participants responsibility to make sure they choose their correct course at time of booking. North-West First Aid is not responsible for participants completing a wrong course.
For workplace first aid training our minimum required amount of participants to conduct training is 4. If less than 4 participants attend on the scheduled training day a minimum charge of 4 participants will apply.
Unique Student Identifier (USI)
It is a government requirement for all students who enroll into a nationally accredited course to provide photographic evidence to prove their identity (i.e. Drivers License, proof of age card, Passport) and also provide their USI (unique Student Identifier). Certificates can’t be issued without a valid USI number. You can read more information on USI here www.usi.gov.au
Student Waiver
Some of our practical assessments require a level of physical ability, and students will need to demonstrate some practical assessments on the floor of the training room, interact with trainers and other students, will use various types of first aid equipment and perform scenarios.
By booking , enrolling and participating in any first aid courses conducted by North-West First Aid, all students acknowledge and accept that by attending our classes and participating in assessments there is a level of risk of injury, illness, damage, loss, accident or expense .
All students voluntarily accept the potential risk involved once enrolment has be completed, except where provided or required by law and such cannot be excluded. Students who enroll agree that it is a term of enrolment into North-West First Aid courses, that is absolved from all liability however arising from any injury or damage however caused arising out of participation in North-West First Aid courses. All students acknowledge that North-West First Aid will not be liable for any direct or indirect injury, illness, damage, loss, accident, expense, or any other claim caused as a result of the negligence of North-West First Aid.
North-West First Aid delivers nationally recognised training
in partnership with, and under the auspices of Allens Training Pty Ltd RTO #90909
http://www.firstaidtraining.com.au/partners/north-west-first-aid.aspx
in partnership with, and under the auspices of Allens Training Pty Ltd RTO #90909
http://www.firstaidtraining.com.au/partners/north-west-first-aid.aspx